Cookie Policy

This Cookie Policy explains how CarWise.ng (“CarWise,” “we,” “our,” or “us”) uses cookies and similar technologies when you visit our website, use our mobile applications, or interact with any of our online services.

By continuing to use CarWise.ng, you consent to the use of cookies as described in this Policy, unless you choose to disable them through your browser or device settings.


1. What Are Cookies?

Cookies are small text files stored on your computer, smartphone, tablet, or other internet-enabled devices when you visit a website.

Cookies help websites recognize your device, remember your preferences, improve functionality, and provide a more personalized browsing experience.

Cookies do not typically contain information that personally identifies you, but they may be linked to personal information that we hold about you.


2. Why We Use Cookies

CarWise.ng uses cookies to:

  • Ensure the website functions properly
  • Improve website performance
  • Remember user preferences
  • Maintain secure login sessions
  • Analyze visitor behavior
  • Personalize content and advertisements
  • Enhance security and fraud prevention
  • Improve customer experience
  • Measure marketing effectiveness

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of our website and cannot be disabled through our systems.

They help with:

  • User authentication
  • Secure login sessions
  • Website navigation
  • Fraud prevention
  • Form submissions
  • Account management

Without these cookies, certain parts of the website may not function properly.

Examples:

  • Login session cookies
  • Security authentication cookies
  • Shopping or inquiry form cookies

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website.

They collect information such as:

  • Number of visitors
  • Pages visited
  • Time spent on pages
  • User navigation patterns
  • Error reports

This information helps us improve website performance and user experience.

Examples:

  • Google Analytics
  • Website traffic monitoring tools
  • User behavior analytics

Functional Cookies

These cookies remember user preferences and settings.

They help us provide a more personalized experience by remembering:

  • Preferred language
  • Region or location
  • Saved searches
  • Display preferences
  • Login details (where appropriate)

Marketing and Advertising Cookies

These cookies help us deliver relevant advertisements and marketing campaigns.

They may be used to:

  • Display personalized ads
  • Measure campaign effectiveness
  • Limit repetitive advertisements
  • Track conversions

Advertising cookies may be set by us or trusted third-party advertising partners.


Third-Party Cookies

Some cookies are placed by third-party services integrated into our platform.

These may include:

  • Payment providers
  • Advertising networks
  • Social media platforms
  • Analytics providers
  • Customer support software

We do not control how third-party providers use their cookies, and users should review the privacy policies of those providers.


4. Cookies We May Use

The following categories of cookies may be active on CarWise.ng:

Cookie Type Purpose
Session Cookies Maintain active user sessions
Authentication Cookies Verify user identity
Preference Cookies Save settings and preferences
Analytics Cookies Track website usage
Security Cookies Detect suspicious activity
Marketing Cookies Deliver targeted advertisements
Performance Cookies Improve website speed and functionality

5. How Long Cookies Remain on Your Device

Cookies may remain on your device for different periods:

Session Cookies

These are temporary cookies that are deleted when you close your browser.


Persistent Cookies

These remain on your device until:

  • They expire automatically
  • You manually delete them
  • Browser settings remove them

Persistent cookies help remember your preferences during future visits.


6. Managing Your Cookie Preferences

You have the right to control how cookies are used.

Most web browsers allow users to:

  • Accept all cookies
  • Reject all cookies
  • Delete existing cookies
  • Block specific cookie categories
  • Receive notifications before cookies are stored

You can manage cookie settings through your browser preferences.

Please note that disabling cookies may affect the functionality of certain features on CarWise.ng.


7. Browser Management Guides

You can manage cookies through your browser settings:

Google Chrome

Settings → Privacy and Security → Cookies and Other Site Data

Mozilla Firefox

Settings → Privacy & Security → Cookies and Site Data

Microsoft Edge

Settings → Cookies and Site Permissions

Safari

Preferences → Privacy

Opera

Settings → Privacy & Security


8. Tracking Technologies Beyond Cookies

In addition to cookies, we may use similar technologies, including:

Web Beacons

Small graphic images that help us understand website usage and email engagement.


Pixels

Used to measure advertising effectiveness and user interactions.


Local Storage

Stores information on your device to improve website functionality and user experience.


9. How Cookies Affect Your Privacy

While cookies generally do not contain sensitive personal information, they may be linked to information you provide through:

  • Account registration
  • Vehicle listings
  • Inspection requests
  • Financing applications
  • Customer support inquiries

For more information on how we process personal data, please refer to our Privacy Policy.


10. Third-Party Advertising

CarWise.ng may work with advertising partners who use cookies and tracking technologies to:

  • Deliver relevant advertisements
  • Measure campaign performance
  • Understand user interests

These third parties may collect information about your browsing activities across multiple websites.

Users may opt out of certain targeted advertising services where available.


11. Data Protection and Security

We take reasonable technical and organizational measures to protect information collected through cookies from unauthorized access, misuse, alteration, or disclosure.

However, no online platform can guarantee complete security.


12. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect:

  • Changes in legal requirements
  • Updates to our services
  • New technologies
  • Operational improvements

Any updates will be posted on this page with a revised Effective Date.

Continued use of CarWise.ng after changes become effective constitutes acceptance of the updated Cookie Policy.


13. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us:

CarWise.ng

Email: privacy@carwise.ng
Support Email: support@carwise.ng

Website: CarWise.ng

Business Hours:
Monday – Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM


Consent

By continuing to access or use CarWise.ng, you acknowledge that you have read and understood this Cookie Policy and consent to the use of cookies and related technologies as described herein, subject to your browser and device settings.